I'll never forget the wide, frightened eyes of the child’s parents as they darted back and forth among my colleagues, my supervisor and me after we completed a complex diagnostic evaluation for the child. I was in graduate school and my team had just provided this family with a diagnosis, which explained the serious communication troubles they had been experiencing with their child for the past few months. Weeks of heartache and frustration had ended; at least, that's what I believed then.
